Aged Care Supports in Wongan-Ballidu
Staying in Place - Aged Care Support
The Wongan Hills Community Resource Centre (CRC) in collaboration with HomeMade and Mable are offering a variety of home care support and services straight to you. Whether you live in the Wongan Hills, Ballidu or a nearby area, whatever support and care you require, we will work with you to connect you to the best service to suit your needs.
Staying in Place is a program that was designed to utilise local resources to enable people to stay living locally for as long as safely possible. Originating from within the Pingelly CRC, Staying in Place has now been adopted by many communities across the Wheatbelt, allowing people to stay living in the communities they have been a part of for many years.
Thinking of signing up to Staying in Place?
Throughout the process, the CRC will work with you to better understand your needs and how to best support you to stay in your home. Whether you have an existing home care package or are just starting out on your home care journey, we are on hand to assist you through the process.
Prefer face-to-face communication?
If you prefer face-to-face communication, simply pop down to the CRC to see our Staying in Place Program Coordinator. We understand that sometimes, all you need is a friendly face and to connect with someone as you navigate the process of accessing care as you age.
📞 0460 736 642
📩 stayinginplace@wongan.wa.gov.au
HOME CARE PACKAGES - Support at Home Program
The Support at Home program is subsidised by the Australian Government and available for eligible people aged 65+ and Aboriginal and Torres Strait Islander people aged 50+.From 1 November 2025, the current Home Care Packages (HCP) Program will be replaced by the new Support at Home Program. This new system will streamline aged care services and make it easier to access the right level of help when you need it.
| Classification Level |
Quarterly Budget* |
Annual Amount* |
|
1
|
$2,674.18 |
$10,696.72 |
| 2 |
$3,992.42 |
$15,981.68 |
| 3 |
$5,479.94 |
$21,919.77 |
| 4 |
$7,386.33 |
$29,545.33 |
| 5 |
$9,883.76 |
$39,535.04 |
| 6 |
$11,989.35 |
$47,957.41 |
| 7 |
$14,530.53 |
$58,122.13 |
| 8 |
$19,427.25 |
$77,709.00 |
*Funding amounts are indicative and subject to change.
You can access support for a wide range of services, depending on your needs and package level, such as:
-
Housework and home maintenance
-
Personal care and toileting
-
Shopping and transport
-
Wound and catheter care
-
Medication management
-
Hoist, transfer and mobility support
-
Manual handling
-
Light massage
-
Pre- and post-hospital support
-
Respiratory care
-
Social support and companionship
Key changes from the 1st November 2025 included:
A single, simplified funding model replacing the four package levels.
-
More flexibility to choose and manage the services you receive.
-
A focus on independence, wellness, and reablement — supporting you to live safely at home for longer.
-
Improved transparency in pricing and provider charges.
-
More timely access to support — reducing wait times for new clients.
Our Program Coordinator will continue to keep you informed of all changes as more details are released and will support you through the transition to the new Support at Home system.
What Role Do We Play?
The Staying in Place team works together to ensure that you are able to access the support you need in rural communities like ours. HomeMade brings a wealth of knowledge that comes with being a home care provider. They work with Mable to make the most of local workers and businesses to offer support services that otherwise may not be available or affordable to someone on a Home Care Package.
The CRC will be the friendly face you can come and see to learn more about the support offered through the Staying in Place program. We will check in to see if you are comfortable and happy with the support you are receiving, and where possible, work to connect you with the support services that will help you to stay living and loving being a part of our community. We will be the experts who help to connect you to the services and funding available to you that you may not even realise are there for you to access.
We understand that social connection is an important part of what you need to thrive in our community, and we will ensure that we support you to remain connected and loving your life as a member of our community.
Staying in Place Client Information Package
Interested in Being an Independent Support Worker?
Looking for Work?
Older Australians often need support to live life their way. Your work can make a significant difference to the quality of someone’s life. We're looking for independent support workers, and we can assist you to find and connect with clients in our local area. Through Mable you can have the flexibility to choose your own hours, decide who you want to work with, set your own rates, and build your own business which we can help you set up. The services you can provide to clients on Mable depend on your qualifications and experience.
What you need to sign up - Mable Contractor Registration Information
For more information on signing up to Mable to work for our home care and support services, please contact our Program Coordinator or the Wongan Hills CRC.
📞 0460 736 642
📞 9671 2500
📩 stayinginplace@wongan.wa.gov.au
Lovegrove Lodge
Address: Ackland Street, Wongan Hills WA
Phone: (08) 9621 0700
Lodge Carer: (08) 9691 1222
About Lovegrove Lodge
Lovegrove Lodge is a welcoming residential aged care facility located within the grounds of Wongan Hills Hospital. The Lodge offers a comfortable, supportive environment with six private bedrooms, each featuring its own ensuite bathroom to promote privacy, dignity and independence.
Dedicated staff provide high-quality care tailored to residents' individual needs, helping them maintain their wellbeing in a safe and homely setting.
Services
Lovegrove Lodge offers a range of aged care services, including:
- 24-hour registered nursing care
- Residential low-care services
- Short-term respite care
- AN-ACC funded residential aged care services
For more information about accommodation, eligibility or available services, please contact Lovegrove Lodge using the details above.
Carers WA
Regional Wheatbelt Coordinator: Lynette Page
Phone: 1300 227 377
Email: Lynette.Page@carerswa.asn.au
About Carers WA
Carers WA is the peak body representing the needs and interests of unpaid family and friend carers throughout Western Australia. As a not-for-profit, community-based organisation and registered charity, Carers WA provides information, support and advocacy to improve the wellbeing of carers and those they care for.
The Regional Wheatbelt Coordinator visits Wongan Hills regularly, providing local access to information, advice and support, and helping connect carers with services and resources available across the region.
Carers WA provides support for:
- Unpaid family and friend carers
- People with care and support needs
- Health professionals
- Service providers
- Government agencies
- The wider community
Carers WA can assist with:
- Information and referrals
- Carer advocacy and representation
- Community engagement and education
- Health and wellbeing support
- Connections to local and regional services
For more information or to arrange an appointment during a visit to Wongan Hills, please contact the Regional Wheatbelt Coordinator using the details above.
Wongan Hills Community Car
Transport to and from Medical Appointments. Safe, reliable and affordable door-to-door transport for residents of Wongan Hills and surrounding areas.
How We Can Help
The St John Wongan Hills Community Transport Service assists people who are unable to use their own transport to attend:
• Medical appointments
• Specialist appointments
• Dental appointments
• Allied health appointments
• Non-urgent scheduled hospital appointments
Volunteer drivers provide a passenger-focused service and can assist with safely entering and exiting the vehicle where required.
Booking Enquiries
Phone: 0482 860 990
Office Hours: Tuesday to Thursday | 9:00am – 3:00pm
For further information or to make a booking, contact the Community Transport Service during office hours.
Patient Assisted Travel Scheme
The Patient Assisted Travel Scheme (PATS) helps eligible people living in country Western Australia with the cost of travelling to access specialist health services that are not available locally.
What Assistance is Available?
Eligible patients may receive subsidies for:
· Travel costs
· Accommodation costs
· A support person (where approved)
Please note: PATS subsidies do not cover all travel-related expenses. Any costs above the approved subsidy amount remain the patient's responsibility.
Eligibility
Applications are assessed in line with current PATS policies and eligibility criteria.
PATS is funded by the State Government through the Royalties for Regions program and administered by the WA Country Health Service (WACHS).
Expanded Eligibility (From 1 July 2026)
PATS now includes selected:
· Specialist Allied Health Services
· Specialist Dental Services
Patients attending approved specialist allied health or specialist dental appointments may be eligible for travel subsidies.
Retrospective applications are available for eligible appointments attended from 1 January 2026.
Need More Information?
For assistance with PATS applications, including specialist allied health and dental services, contact:
Wheatbelt PATS
📞 Phone: 1800 728 792
✉️ Email: PATSWheatbelt@health.wa.gov.au
📍 Office: Northam Regional Hospital, Robinson Street, Northam
📮 Postal Address: PO Box 312, Northam WA 6401 🕒 Hours: Monday to Friday, 8:00am – 4:00pm