The Shire of Wongan-Ballidu has an excellent opportunity for a customer focused and friendly individual to fill the full-time role of Customer Service Officer.
Reporting to the Manager Community and Customer Services, the role involves providing general customer service, including answering phones, responding to enquiries, and assisting customers in person. The position also includes collating and preparing the Boomer magazine for distribution, supporting the Department of Transport and library services, and actioning customer service requests in a timely manner. Additionally, the officer will assist with the planning and delivery of CRC activities and community events.
Conditions of Employment are in accordance with the Local Government Industry Award 2020 Level 3 with a cash salary of $61,503 per annum, plus up to 15% superannuation.
Applicants should first refer to the Position Description, available above.
Written applications clearly marked “Customer Service Officer”, full resume with work experience, addressed selection criteria and the names of two (2) work related referees should be forwarded to the Chief Executive Officer by the closing date.
Applications close: 4.00pm, Friday 9th January 2026.
For additional information regarding this vacancy, applicants are encouraged to contact Kim Walsh, Manager Community and Customer Services on (08) 9671 2500 or by email hr@wongan.wa.gov.au
Please note the Shire office will be closed from 12pm 24th December 2025, reopening 9am 5th January 2026.
Sam Dolzadelli
Chief Executive Officer
Shire of Wongan-Ballidu
PO Box 84
WONGAN HILLS WA 6603
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